Help

ArtScale Help

Detailed answers to common questions about credits, plans, the free trial, and subscriptions.

What are credits?

Credits are your internal balance for generations and AI tools. The number of credits used depends on the operation type, request complexity, and the selected tool.

How does changing a plan work?

Upgrading unlocks new capabilities right away. Downgrading usually takes effect from the next billing period.

What happens when I run out of credits?

New generations pause until your balance is renewed. You can wait for the next period or top up credits if that option is available in your profile.

Is there a free start?

New users can try the core features of the service before moving to a paid plan. Trial terms may change during the product launch.

How do I cancel a subscription?

Cancellation should be available in your profile once the payment system is connected. Access to paid features stays until the end of the period you already paid for.